Privacy Policy

1. Who We Are

TechChiefX Data is a data bundle reselling service based in Ghana, accessible at https://techchiefxdata.com. We are the data controller for personal information collected through this website.

2. What Information We Collect

When you place an order, we collect:

• Phone number — the recipient's Ghana mobile number for bundle delivery
• Payment information — processed securely by Paystack; we do not store card numbers
• Order details — network, bundle size, amount paid, order status
• IP address — for fraud prevention and security purposes

We do not require you to create an account or provide your name to place an order.

3. How We Use Your Information

We use your information only to:

• Deliver the data bundle to your specified phone number
• Send you your order reference and status updates
• Prevent fraud and abuse on our platform
• Comply with our legal obligations
• Resolve disputes or support queries

We do not use your phone number for marketing without your explicit consent.

4. Who We Share Data With

We share your data only as necessary to fulfill your order:

• Paystack — payment processing. Paystack Privacy Policy →
• Our bundle API provider — your phone number and bundle details are sent to the wholesale data API to initiate delivery

We do not sell, rent, or share your personal information with any third party for marketing or advertising purposes.

5. Data Retention

Order records (phone number, bundle type, payment confirmation) are retained for up to 2 years for record-keeping and dispute resolution purposes, after which they are deleted or anonymized.

6. Security

We take data security seriously:

• All connections to our website are encrypted via HTTPS (SSL/TLS)
• We do not store full card numbers or payment credentials
• Admin access to customer data is restricted and logged
• Sensitive data is stored using encryption

7. Cookies

We use only essential session cookies required for our website to function (e.g. to maintain your order session during checkout). We do not use tracking cookies, advertising cookies, or analytics services that track you across websites.

8. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request deletion of your data (subject to legal retention requirements)
• Object to processing of your data

To exercise these rights, contact us on WhatsApp: +233 543736459

9. Changes to This Policy

We may update this policy periodically. The date at the top of this page will reflect the latest revision. Continued use of our service after changes constitutes acceptance of the updated policy.

10. Contact Us

For any privacy-related questions or requests:

📱 WhatsApp: +233 543736459

🌐 Website: https://techchiefxdata.com